Hi Zaira, Thanks again for all your attention to detail. And making our designs come alive. Your team were amazing.
So much so, I would like to introduce you my 2 dear friends ( one who was onsite doing beautiful flowers).They would like to discuss some events they are planning and to see if you are able to quote and go on a site visit.
Hi Derek, I would like to start by thank you, Victor and all the team that was here during the 14th and 15th of June. You were all amazing, extremely helpful, patient and professional. It is a true pleasure to work with you and thank you for making our lives much easier!
Hi Fazz, I spoke with Mike yesterday regarding the event for Axis. He stated that the event was a great success. He was very complimentary of EMS, stating the service was very professional and he would utilize EMS again for future events.
Dear Fazz, Just a quick note to thank you and all your team for helping us to make Friday’s event happen, and go so smoothly. The morning went off extremely well and elicited very positive feedback from the principals, and from both French and UK parties. The fact that, at very short notice indeed, you were able to get the equipment here the day before originally intended and thus enable the interpreting to start even earlier than we thought on the day itself was key to the success of the event. Together with the interpreters, we have proved the concept of simultaneous interpreting in the RCDS Lecture Theatre and I believe this will have been a first with more to come.
Hi Clive, Sorry I didn’t get back to you on Tuesday, went from one event to the next and my inbox got a bit neglected as a result! A huge thanks to you and your team for all the work on Monday, I really appreciate how quickly and efficiently you sorted everything out, and everything went really well.
Hi Clive, It was lovely to meet you, you and your team were great to work with. Danielli (apologies if I have mis spelt his name) was lovely to work with, very professional, on the ball, friendly and helpful.
Hello Clive, Thank you so much for your help with the event. Your staffs were excellent. Sam was particularly exceptional and so professional. Also the music selection was fantastic so thank you very much.
Hi Clive, I just wanted to say once again, a HUGE thank you all your help with assisting not only with the your idea for the positioning of the stage, but also for coming along in person to fit and set-up the lighting. I was thrilled with the result, and it made ALL the difference having the stage for the performers… it was an excellent night. Many thanks to you and your team for all your hard work.
Hi Frank & Clive, I am just following up on my phone call to Frank earlier about our event at The Stanley Building last night. We have been reviewing how the event went last night, and collectively agree that we were so impressed with Daniele Crespini. It was the first event we have ran in the building (and I think the first event of that kind that TOG had ran in that room). There were problems with the way the AV system was suspended from the beams meaning that the visuals were not displaying properly. Daniele noticed that we were having difficulties and kindly offered his help. If he hadn’t been there, I don’t think TOG would have been able to fix the problem before the start of our event. He was also quick to respond to our complaint to TOG staff of a tripping hazard in the room by marking the area off with gaffer tape to draw people’s attention to the potential hazard. These are seemingly little things, but beyond Daniele’s call of duty, and really helped things to run smoothly.
Of course, he was also great at his own job! Particularly, we noted that he was very flexible with the panellists and just had a very nice manner.
Another thing we realised after the event is that we didn’t even offer the EMS team a drink….sincere apologies for that!
Dear Frank, Regarding the feedback, let me just thank you for everything. Your team is amazing and everything was in place at all time. Carry on like this. Very kind people too. It is always a pleasure to work with you guys.
Hey Clive, You were absolutely fabulous – thank you so much for all your help setting up the event – and the speed at which you did it was phenomenal! We had some very difficult clients and you dealt with them and their requirements to a perfect standard.
Morning Fazz, I just wanted to say thanks to you and your team, for delivering a very good service for us on the day. Particularly Michael, he was professional , cool and helpful for the duration of the event. Everything went smoothly so thanks very much.
Hi Clive and Frank, Everyone was very complimentary about the production and set up. This feedback was based on conversations with clients. Thank you for you continuous support and we do really appreciate the lovely gesture of providing the stage and lectern free of charge.
Hi Clive, The event was fantastic we’ve received very good feedback from customers. Thank you very much for all your help and assistance and please extend my message to your team, they were very professional and helpful.
Hi Clive, Thanks for the email, apologies for the delay in getting back to you. The event went well thanks with the end client being pleased. Michael and Davida were a great help and looked after us well. We had some PowerPoint issues during the event but that was more to do with last minute large files and PowerPoint struggling to cope but the client was pleased with the way it was handled. Considering it started life off as a two mic speaker PA it definitely ended up as quite an involved show with loads of video. Thank you so much for all your help with this one, it was good to have you guys on board and definitely helped.
Dear Frank, The audio recording went well and your technician did a good job with the Royal Society of Chemistry’s in house AV facilities. I hope you get called again for further contracts at the venue, and we would certainly contact you again if/when we need AV related quotes.
Hi Derek, I wasn’t at the event myself but have had some feedback from colleagues and they said:
The guys were really helpful with set up. One of my colleagues had a few technical problems with his laptop and apparently they were very helpful
The AV was secured really well – the water was fairly rough and the boat was rocking a lot so they were pleased nothing moved around!
The screens were great and everything look fab
In general they were just really happy with the service
Hi Clive, All went very well, thank you again for making our lives very easy! Getting a lot of feedback from both exhibitors and guests saying it was a really well run show and the venue looked amazing.
Sorry for the delay Frank, I just wanted to say a huge thank you, I thought you and your onsite team were excellent and we had no issues with the AV. We very much appreciated all the extras you did for us and I will be happy to recommend your services to my colleagues
Hi Clive, First of all I would like to say thank you for all your help with my event on Saturday. It went very well. Live music and DJ – they were ready with everything. Danielle and James ( I hope that I have spelled their names correctly ) are real professionals. It was my first event here at Stoke Newington and I had a great team and beautiful event.
Hi Derek , Thank you for your invoice ..I have passed it to our accounts for payment and it should be with you within 10 days ,thank you for your professional and practical support Derek we knew we were in safe hands as soon as we met YOU . Greatly appreciated and worth every penny .
Hi Derek, Good afternoon. I would like to thank you for all your help regarding the material for our client event (Royal Horticultural Society). All went well.
Also inform Clive that all went well regarding the event in our Restaurant.
Hi Fazz, Once again, a big thank you to you and your team for the fantastic service provided. It was exactly what we needed for our event and meant we had not sound issues to worry about at all. An extremely friendly and efficient service. The guys who came to set up were really helpful and made sure we were completely happy and knew what we were doing before they left. Please pass on my thanks! We will certainly be getting in touch next time we do a similar event!
Hi Clive, Thanks for all your help with yesterday – the evening went very well and the room looked great! Lighting, sound and screen all worked beautifully. It was a real pleasure working with you – thank you for making everything so easy for us and all your very useful suggestions.
Hi Clive, Honestly it was one of the best events I’ve ever done and there’s been quite a few. A great turnout and everything went smoothly. The equipment was excellent and really gave a cinematic feel, the lads who came were great too, friendly and efficient giving us a quick rundown of how things work leaving us with nothing to worry about.
Hi Frank, Just thought I’d drop you a quick email, to thank you and your team for the great service we received with the visio last Tuesday at the Charlotte Street Hotel. I want to especially highlight Raphael’s contribution. He was on site all day, quickly attending to any problems, etc and nothing that we asked him to do was too much. It was a real pleasure to work alongside him. Even our MD, James Pearson, mentioned how impress he was with Raphael
Hello Fazz, I wanted to email and say THANK YOU. You guys were great yesterday and helped the event to be a MASSIVE success. Please say a GINORMOUS thank you to Stacey for me. He is the best and I 100% want him for all my events moving forward please. Mark was good too. You guys are amazing and its been a pleasure working with you. Thank you again.
Congratulations to you all for a thoroughly professional occasion it was a great pleasure to host. Fab venue, great sound!!!and lighting a wonderfully slick fast paced presentation thanks to all the careful preparation and information provided by the handling consultants. Terrific attendance and loads of compliments given to me for the wonderful service given by our temp controllers. You are thought the world of by these people who appreciate the way you keep in touch and support them all. So well done all of you and please make sure I have not overlooked recognition of the help of anyone else in your teams by passing on this message.
Thank you so much for all your help with the event. It looked great, Charlotte was very helpful and professional. The show went very smooth. Happy to have you as a reliable contact in London and hopefully Elsevier will ask me again in two years for the awards and I’m sure we’ll be in touch again if the venue permits me to use my own suppliers! Thanks again, also for your advice and for visiting the venue in advance!